This privacy statement was last updated on 17. November 2023 and applies to citizens and legal permanent residents of the European Economic Area and Switzerland.
In this privacy statement, we explain what we do with the data we obtain about you via https://it-hilft.de. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:
- we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
- we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
- we first request your explicit consent to process your personal data in cases requiring your consent;
- we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
- we respect your right to access your personal data or have it corrected or deleted, at your request.
If you have any questions, or want to know exactly what data we keep of you, please contact us.
1. Purpose, data and retention period
We may collect or receive personal information for a number of purposes connected with our business operations which may include the following: (click to expand)1.1 Newsletters
1.1 Newsletters
For this purpose we use the following data:
- An email address
- IP Address
- A first and last name
The basis on which we may process these data is:
Upon the provision of consent.
Retention period
We retain this data until the service is terminated.
1.2 To support services or products that a customer wants to buy or has purchased
1.2 To support services or products that a customer wants to buy or has purchased
For this purpose we use the following data:
- A first and last name
- An email address
- A telephone number
- IP Address
The basis on which we may process these data is:
Upon the provision of consent.
Retention period
We retain this data until the service is terminated.
1.3 To be able to comply with legal obligations
1.3 To be able to comply with legal obligations
For this purpose we use the following data:
- Account name or alias
- IP Address
The basis on which we may process these data is:
Upon the provision of consent.
Retention period
We retain this data until the service is terminated.
1.4 Compiling and analyzing statistics for website improvement.
1.4 Compiling and analyzing statistics for website improvement.
For this purpose we use the following data:
- Account name or alias
- IP Address
The basis on which we may process these data is:
Upon the provision of consent.
Retention period
We retain this data until the service is terminated.
1.5 Contact - Through phone, mail, email and/or webforms
1.5 Contact - Through phone, mail, email and/or webforms
For this purpose we use the following data:
- A first and last name
- An email address
- A telephone number
- IP Address
The basis on which we may process these data is:
Upon the provision of consent.
Retention period
We retain this data until the service is terminated.
2. Cookies
Our website uses cookies. For more information about cookies, please refer to our Cookie Policy.
3. Disclosure practices
We disclose personal information if we are required by law or by a court order, in response to a law enforcement agency, to the extent permitted under other provisions of law, to provide information, or for an investigation on a matter related to public safety.
If our website or organisation is taken over, sold, or involved in a merger or acquisition, your details may be disclosed to our advisers and any prospective purchasers and will be passed on to the new owners.
We have concluded a data Processing Agreement with Google.
Google may not use the data for any other Google services.
The inclusion of full IP addresses is blocked by us.
4. Security
We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorized access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.
5. Third-party websites
This privacy statement does not apply to third-party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.
6. Amendments to this privacy statement
We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.
7. Accessing and modifying your data
If you have any questions or want to know which personal data we have about you, please contact us. You can contact us by using the information below. You have the following rights:
- You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
- Right of access: You have the right to access your personal data that is known to us.
- Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
- If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
- Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
- Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.
Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person.
8. Submitting a complaint
If you are not satisfied with the way in which we handle (a complaint about) the processing of your personal data, you have the right to submit a complaint to the Data Protection Authority.
9. Contact details
IT hilft gGmbH
Scariastraße 9
01277 Dresden
Germany
Website: https://it-hilft.de
Email: info@it-hilft.de
Phone number: 0351-31293064
10. Data Requests
For the most frequently submitted requests, we also offer you the possibility to use our data request form
Annex
MailPoet
MailPoet-Newsletter und E-Mails
Falls du unseren Newsletter abonniert hast oder ein Mitglied unserer Website bist (Du kannst dich anmelden) oder auf unserer Website eingekauft hast, besteht eine hohe Wahrscheinlichkeit, dass du E-Mails von uns erhältst.
Wir werden dir nur dann E-Mails senden, wenn du dazu eingewilligt hast oder die unsere Dienstleistungen betreffen, die wir dir angeboten haben.
Um dir E-Mails zu senden, benutzen wir den Namen und die E-Mail-Adresse, die du uns angegeben hast. Unsere Website zeichnet die IP-Adresse auf, die du bei der Anmeldung für die Dienstleistung benutzt hast, um Missbrauch zu verhindern.
Die Website kann E-Mails über den MailPoet Sending Service versenden. Dieser Dienst ermöglicht es uns, Öffnungen und Klicks auf unsere E-Mails aufzuzeichnen. Wir benutzen diese Informationen, um die Inhalte unserer Newsletter zu verbessern.
Es werden außer der E-Mail-Adresse keine identifizierbaren Informationen außerhalb dieser Website aufgezeichnet.
Nachfolgend findest du eine Liste der Cookies, die von MailPoet erzeugt werden können (beachte, dass einige Cookies nur verwendet werden, wenn WooCommerce installiert und aktiviert ist):
Cookie-Name: mailpoet_page_view
Cookie-Ablaufzeit: 3.650 Tage.
Cookie-Beschreibung: Der Zweck dieses Cookies ist es, zu erfassen, wann ein Abonnent letztmalig eine Seite auf der Website angesehen hat.
Cookie-Name: mailpoet_revenue_tracking
Cookie-Ablaufzeit: 14 Tage.
Cookie-Beschreibung: Der Zweck dieses Cookies ist es aufzuzeichnen, welche Newsletter, die von deiner Website aus gesendet wurden, durchgängige Klicks und einen folgenden Kauf in deinem WooCommerce-Store ausgelöst haben.
Cookie-Name: mailpoet_subscriber
Cookie-Ablaufzeit: 3.650 Tage.
Cookie-Beschreibung: Der Zweck dieses Cookies ist es, die Aktivität der Abonnenten zu erfassen. Es wird verwendet, wenn sich der Benutzer anmeldet, in einem Formular einträgt, das Abonnement eines Newsletters bestätigt oder eine Bestellung über WooCommerce tätigt.
Hinweis: Benutzer muss ein eingetragener (Opt-in) und bestätigter Abonnent sein.
Cookie-Name: popup_form_dismissed_{$formId}
Ablauf des Cookies: Das Ablaufdatum variiert und kann pro Formular eingestellt werden.
Cookie-Beschreibung: Dieses Cookie wird verwendet, um festzustellen, ob ein Benutzer ein bestimmtes Formular bereits verlassen hat. Dadurch wird die erneute Anzeige des Formulars bis zum Ablaufdatum des Cookies verhindert. Es ist anwendbar für Pop-up-, Slide-In- oder Formulare mit fixierter Leiste.
YouTube
Wir verwenden auf dieser Seite des Videodienstes YouTube, der Firma YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.
Durch das Aufrufen von Seiten unserer Webseite, die YouTube Videos integriert haben, werden Daten an YouTube übertragen, gespeichert und ausgewertet.
Sollten Sie ein YouTube-Konto haben und angemeldet sein, werden diese Daten Ihrem persönlichen Konto und den darin gespeicherten Daten zugeordnet.
Welche Daten von Google erfasst werden und wofür diese Daten verwendet werden, können Sie auf https://www.google.com/intl/de/policies/privacy/ nachlesen.
Quelle: Teilweise erstellt mit dem Datenschutz-Generator von AdSimple